.faq-support-layout{display:grid;grid-template-columns:minmax(0,1fr) minmax(340px,390px);gap:36px;align-items:start}
.faq-chat-column{position:sticky;top:96px;min-width:0}
.faq-chat-booking{margin-top:28px}
.faq-chat-cta{margin-top:20px}.faq-chat-cta .button{display:inline-flex;align-items:center;gap:9px}.faq-chat-cta svg{width:21px;height:21px;fill:currentColor}
.faq-booking{position:sticky;top:96px;min-width:0}
.support-page{min-height:720px;padding:36px 0 64px;background:linear-gradient(180deg,#f6f8fb 0,#fff 100%)}
.support-page-shell{display:flex;justify-content:center}.support-page-shell>.support-chat{width:min(100%,420px);height:min(680px,calc(100vh - 130px))}
.support-chat{height:min(650px,calc(100vh - 125px));min-height:560px;display:flex;flex-direction:column;overflow:hidden;border-radius:14px;background:#f4f3ef;border:1px solid var(--line);box-shadow:var(--shadow-soft);scroll-margin-top:92px}
.support-chat-head{display:flex;align-items:center;gap:11px;flex:0 0 auto;padding:13px 16px;background:#071225;color:#fff}
.support-avatar{width:44px;height:44px;flex:none;border:2px solid #fff;border-radius:50%;object-fit:cover}
.support-chat-person{min-width:0;flex:1}.support-chat-person strong{display:block;font-size:16px;line-height:1.15}.support-chat-person small{display:flex;align-items:center;gap:7px;margin-top:4px;color:rgba(255,255,255,.82);font-size:12px;line-height:1.25}.support-chat-person small i{width:8px;height:8px;flex:none;border-radius:50%;background:#818996}.support-chat-person small.online i{background:#22c979;box-shadow:0 0 0 4px rgba(34,201,121,.14)}
.support-chat-more{color:#657086;font-size:16px;letter-spacing:2px}
.support-messages{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:20px 16px;display:flex;flex-direction:column;gap:12px;background:#f4f3ef}
.support-connection{max-width:270px;margin:auto;text-align:center;color:#6d727b;font-size:13px;line-height:1.5}
.support-message{display:flex;align-items:flex-start;gap:9px;max-width:94%}.support-message.user{align-self:flex-end}.support-message.bot{align-self:flex-start}
.support-message-avatar{width:34px;height:34px;flex:none;border:1px solid #d8d8d2;border-radius:50%;object-fit:cover}
.support-message-content{min-width:0}.support-message-bubble{padding:10px 13px;border:1px solid #dfe2e8;border-radius:0 16px 16px 16px;background:#fff;color:var(--navy);font-size:14px;line-height:1.48;white-space:pre-line;overflow-wrap:anywhere}.support-message.user .support-message-bubble{border-color:var(--navy);border-radius:16px 16px 0 16px;background:var(--navy);color:#fff}.support-message-time{display:block;margin:4px 4px 0;color:#9a9ea6;font-size:10px}.support-message.user .support-message-time{text-align:right}
.support-privacy-notice{align-self:center;max-width:92%;margin:0;padding:10px 13px;border:1px solid #efc453;border-radius:11px;background:#fff4d6;color:#555b64;text-align:center;font-size:11px;line-height:1.45}.support-privacy-notice a{color:#8f6500;text-decoration:underline}
.support-typing{display:flex;align-items:center;gap:4px;flex:0 0 auto;padding:8px 16px;background:#f4f3ef;color:#747a84;font-size:11px}.support-typing[hidden]{display:none}.support-typing img{width:34px;height:34px;margin-right:5px;border-radius:50%;object-fit:cover}.support-typing>span{width:6px;height:6px;border-radius:50%;background:#8b9098;animation:support-pulse 1.2s infinite}.support-typing>span:nth-of-type(2){animation-delay:.15s}.support-typing>span:nth-of-type(3){animation-delay:.3s}.support-typing em{margin-left:5px;font-style:normal}@keyframes support-pulse{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}
.support-quick{display:flex;gap:7px;flex:0 0 auto;padding:9px 12px;overflow-x:auto;border-top:1px solid #e1e1dc;background:#fff;scrollbar-width:none}.support-quick[hidden]{display:none}.support-quick::-webkit-scrollbar{display:none}.support-quick button{flex:0 0 auto;max-width:235px;padding:7px 11px;border:1px solid #e2e2de;border-radius:999px;background:#fff;color:var(--navy);font:700 11px/1.3 var(--font);cursor:pointer}.support-quick button:hover{border-color:#f2b900;background:#fff9e8}
.support-input{display:flex;align-items:center;gap:9px;flex:0 0 auto;padding:12px 14px;border-top:1px solid #e1e1dc;background:#fff}.support-input input{flex:1;min-width:0;height:46px;padding:0 16px;border:1px solid #deded8;border-radius:999px;background:#f7f6f2;color:var(--navy);font:500 16px var(--font);outline:none}.support-input input:focus{border-color:#f2b900;background:#fff;box-shadow:0 0 0 3px rgba(242,185,0,.15)}.support-input button{width:46px;height:46px;display:grid;place-items:center;flex:none;border:0;border-radius:50%;background:#f4b900;color:#071225;cursor:pointer}.support-input button:hover{background:#ffc928}.support-input button:disabled{background:#ececef;color:#b6bac1;cursor:not-allowed}.support-input svg{width:22px;height:22px;fill:currentColor}
.nav-chat-entry{width:34px;height:40px;border:0!important;border-radius:0!important;background:transparent!important;color:#41b82e!important}.nav-chat-entry svg{width:27px;height:27px;display:block;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.nav-chat-entry:hover{color:#179c74!important;transform:translateY(-1px)}
@media(max-width:1020px){.faq-support-layout{grid-template-columns:minmax(0,1fr) 350px;gap:24px}}
@media(max-width:820px){.faq-support-layout{display:flex;flex-direction:column}.faq-chat-column{position:static;order:-1;width:100%}.faq-chat-booking{display:none}.support-chat{width:100%;height:calc(100vh - 96px);height:calc(100dvh - 96px);min-height:560px;max-height:760px}.faq-list{width:100%}}
@media(max-width:720px){body.support-chat-page #cookie-bar,body.support-chat-page .site-footer{display:none}.faq-support-layout{padding-inline:16px;gap:32px}.faq-booking{position:static}.support-page{min-height:0;padding:0}.support-page-shell{width:100%;padding:0}.support-page-shell>.support-chat{width:100%;height:calc(100vh - 72px);height:calc(100dvh - 72px);min-height:0;max-height:none;border-inline:0;border-radius:0;box-shadow:none}.support-chat-head{padding:11px 15px}.support-messages{padding:15px 13px}.support-quick{padding:8px 10px}.support-input{padding:10px 12px;padding-bottom:max(10px,env(safe-area-inset-bottom))}.support-message{max-width:96%}}